Privacy
Privacy
What this website does with your data — in short: only what you send us, and nothing more.
AI assistants
The text you type into the assistant is sent to an external AI service provider (processing in the USA) only to generate the answer; this website does not store it.
The assistant introduces itself as the VLADEX assistant. Its answers are informative; an offer, a diagnosis or a delivery date comes only from VLADEX.
Who we are
VLADEX d.o.o., Velika Drenova bb, 37245 Velika Drenova, Serbia. Tax ID 101306497, registration number 06988806. E-mail info@vladex.rs, phone +381 37 725 295.
Forms
When you send an enquiry, a service request, a parts request or a cylinder enquiry, the details you enter are delivered to us by e-mail through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.). Attached files are not transmitted through the form; you can send them to info@vladex.rs. We use them only to answer your request and keep them only as long as that requires.
Files you send us by e-mail (photos, drawings) are used only to prepare the answer or the offer.
AI assistants
The three assistants on this website (“Which machine do I need?”, “Service request” and “Ask VLADEX”) send the text you type to an external AI service provider (processing in the USA) only to generate the answer. The website does not store the text or the answer; nothing is sent until you press the button.
Do not enter personal data you do not want to share. The answers are informative; an offer, a diagnosis or a delivery date comes only from VLADEX.
Cookies and storage
This website sets no cookies and uses no analytics or advertising trackers. The models you choose for comparison are remembered only in your own browser (local storage) so that the comparison works across pages; you can clear them at any time with “Clear”.
Map
The Google map on the contact page loads only when you click “Load the map”. Until then nothing is sent to Google.
Links to other sites
Catalogues (PDF) open from vladex.rs. Links to Facebook, Instagram, LinkedIn and Google Maps lead to those services, which have their own privacy rules.
Your rights
You can ask us what data we hold about you from a form, and ask us to correct or delete it, by writing to info@vladex.rs.